Privacy Policy – Nucleo Social

Effective Date: 06 May 2026.

Nucleo Social is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your information through our forms.

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Business information (if provided)

  • Any additional information you submit through our forms

We may also collect non-personal data such as browser type, IP address, and usage data to improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services

  • Schedule consultations or appointments

  • Send service updates, reminders, and notifications

  • Deliver marketing and promotional communications

  • Improve our website, services, and customer experience

3. SMS & Communication Consent (A2P Compliance)

By providing your phone number and submitting a form on our website, you expressly consent to receive communications from Nucleo Social via:

  • SMS (text messages)

  • Phone calls

  • Email

These communications may include:

  • Appointment confirmations and reminders

  • Service-related updates

  • Marketing and promotional messages

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with trusted service providers (such as CRM or messaging platforms) strictly for business operations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your information only as long as necessary to provide our services or comply with legal obligations.

7. Your Rights

You have the right to:

  • STOP to unsubscribe

  • HELP for assistance

To exercise these rights, contact us using the details below.

8. Third-Party Services

Our website may use third-party tools (such as analytics or advertising platforms) that collect and process data according to their own privacy policies.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

Nucleo Social

Email: [email protected]

Address: Cra. 40 #71Sur 15 Las Lomitas

Website: https://nucleo.social/